Frequently Asked Questions
Everything you need to know about shopping with Vince Camuto.
What is your return policy for footwear and apparel?
We accept returns of unworn, unwashed, or defective merchandise within 30 days of purchase. Items must be returned in their original packaging, including shoe boxes.
How long does shipping take for domestic orders?
Standard shipping typically takes 5-7 business days. We also offer expedited and overnight shipping options at checkout for faster delivery.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website to monitor your package's progress.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states and select U.S. territories. We are working on expanding our shipping capabilities to international destinations soon.
How do I determine my correct size?
Each product page features a detailed 'Size Guide' to help you find the perfect fit. Our footwear generally runs true to size, but specific fit notes are provided in the product descriptions.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and interest-free installment payments via Afterpay.